Business Support

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    Solutions for Business

    Bitflo is all about customer service and making IT easy to ensure you can focus on your core business. We aim to provide a holistic and tailored service to suit any business regardless of size, looking after anything from computers, phones, network, servers, cloud solutions or anything in between.

    We understand each business is unique so our service offering is modular, ensuring we can truely tailor our products and services to each individual business. Our ‘bolt on’ style also ensures you only pay for what you need and you can scale up or down at any time.

    We have no monthly fees for support, we operate a ‘pay for what you use’ system and a single transparent, itemised bill each month. We keep things simple and aim to reduce the stress of IT, ensuring technology works to support your core business, not adapt your core business to suit the technology.

    Tell me more!

    Upon contact with Bitflo for the first time, we will organise a free no obligation site survey to give us a better understanding of where your technology sits now and how we can assist moving forward. During the site survey we will look at things like age of computers, server and network infrastructure, patching and security, backups and cloud services and perform an overall health check on your technology infrastructure and services. With the knowledge gained by this initial survey, we will be able to provide recommendations to improve your technology systems and also provide you with relevant support which will suit your exact business requirements.

    When engaging Bitflo as your IT service provider, you will not only gain access to your primary technician but access to the entire team. Our team works closely together and is connected to ensure that our experience of all business services and applications is broad. When you submit a request to Bitflo, you can be confident that one of the team will respond quickly and know exactly how to help.

    Our team is highly skilled in server and network operations and management, dealing daily with vendor equipment including Dell, IBM, Lenovo, HP, Apple, Cisco, Microsoft and Linux. We have extensive experience in the installation, maintenance and support of all small business applications including Office 365, Google Cloud, Windows and Mac, Servers, Workstations, Networks, Security and even business specific application support including Xero, Myob and Leap. We help businesses of all different shapes and sizes daily including Real Estates, Law Firms, Construction and Trades. We would love to assist your business to get the most out of your technology investment and would love to hear from you.

    How can we help?

    Backups

    Backups for servers, email & cloud

    Cloud Services

    Hosted emails, phones, backup and security

    Consumables & Equipment

    Personally selected components and equipment

    Data Recovery

    Recover data from computers or other digital media

    Hosting & Domains

    Australian hosting & domains

    Office 365

    Enterprise grade email & collaboration

    Office Phones

    Cloud based Australian phone systems

    Security

    Network and Workstation Security